Saransh Rai

Managed strategy, growth, delivery assurance, transformation, and pre-sales activities, securing significant cybersecurity contracts and enhancing customer satisfaction.

• Secured over $9M in annual revenue from cybersecurity contracts with multinational corporations globally.
• Built and successfully rolled out an On-Demand Premium Support service, generating $50,000 in annual revenue.
• Crafted tailored product solutions for key client RFPs, securing 3 enterprise deals within 15 months by aligning features with compliance and operational needs.
• Partnered with delivery and sales teams to develop a streamlined solution, achieving a 32% reduction in delivery costs for the central SOC team.
• Spearheaded the development of a unified OT/IoT and IDAM integrated practice, enhancing delivery consistency and contributing to an 11% year-over-year rise in customer satisfaction.
• Received the "Being an Ally" award for strong partnership and strategic involvement in driving deal closures.

Led strategic initiatives in retention, growth, product strategy, automation, and customer satisfaction, delivering significant business impact within the insurance-tech sector.

• Drove $120K in new business revenue last quarter by executing a targeted Auto Quotes cross-sell campaign.
• Spearheaded the Quote Assist and Referral Handoff Program, optimizing lead flow, improving agent response time by 35%, and boosting quote-to-bind conversion by 18%.
• Developed and implemented Renegade University, saving 600+ man-hours QoQ and delivering $180K in annual savings through automated onboarding and product training.
• Owned the go-to-market strategy for the Trucking segment, expanding commercial pipeline by 15% QoQ and generating $400K in new business revenue.
• Defined and launched the Remarket Request feature, reducing manual processing time by 40% and increasing renewal efficiency for agents.
• Redesigned the Renewal & Cancellation Pipeline, reducing policy lapse by 11% through early customer engagement strategies and pipeline redesign.
• Segmented customers by Lifetime Value (LTV) on Salesforce, enabling personalized engagement strategies that improved renewal rates.

Managed new vendor development and operations, optimizing inventory, procurement, and production efficiency.

• Streamlined raw material inventory management, reducing material costs by 15% by developing new vendors and classifying them by lead time and location.
• Reduced procurement lead time by 28% through the development of a local vendor for fly ash raw material.
• Achieved a record production output of 2,988 blocks per shift through efficient resource planning.

As an Ace Intern at Zydus Wellness, this project focused on enhancing the efficiency of the milk supply chain through systematic mapping, benchmarking, and optimization strategies.

Awarded in recognition of strong partnership and strategic involvement in driving deal closures.

Presented a paper at a National Conference under the Technical Education Quality Improvement Programme (TEQIP), a Government of India project supported by the World Bank.